The platform

SilvERP — 21 modules, one ledger

A modular ERP built for precious metals. Every module is its own service with its own database, and every module reads the same inventory ledger — so a receipt, an assay, a transfer and a sale all describe the same gram.

Product walkthrough · 1:44

A working system, module by module

Real screens from SilvERP, narrated: retail, manufacturing, laboratory, trading and risk, digital metal, compliance and finance.

Ready-made configurations

Start from your business, not from a module list

5 configurations cover most operations. Any module can also be licensed on its own and added later.

Refineries & manufacturers

Everything a refinery or mint needs — from intake assay through batches, lots and operations to vault receipt — on a shared inventory and finance core, with laboratory and maintenance to keep the floor running.

AdministrationMaster DataInventoryManufacturingLaboratoryMaintenanceFinance
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Jewellery retailers

The jewellery counter, end to end — rate-locked sales, buyback, assay, job work and gram-based metal accounts — settled straight into finance on the shared inventory core.

AdministrationMaster DataInventoryRetailFinance
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Assay laboratories

A standalone assay and quality operation — fire assay, specifications, investigations and certificates of analysis, with sample chain of custody — on the shared administration, master-data and inventory core.

AdministrationMaster DataInventoryLaboratory
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Bullion traders

The bullion desk and everything behind it — deals, positions and risk, contracts, orders and shipments — over the inventory and finance backbone, with custody on every movement.

AdministrationMaster DataInventoryFinanceTradingCTRMOrder ManagementContractsShipping
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Digital metal & bullion platforms

Sell, hold and lend metal digitally — customer metal accounts, redemption, deposits and loans, a branded customer app — reconciled against the vault, with compliance monitoring on every transaction.

AdministrationMaster DataInventoryDigitalPortalFinanceCompliance
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Every module

What each module does

Feature lists are taken from each module's own menus — every line has a screen behind it.

Foundation

SilvERP Administration screen

Administration

The control room: users, roles and action-level permissions, entities, branches and departments, approval rules, notification rules and a central audit trail across every module.

  • Role-based access down to the action level
  • Multi-entity, multi-branch organisation
  • Approvals inbox, audit trail & privacy requests
SilvERP Master Data screen

Master Data

One canonical home for products, items, metals and purities, counterparties, currencies, units, exchange and metal rates, pricing and provenance sources — referenced live by every module.

  • Product hierarchy, items & sub-inventories
  • Exchange, metal & cross-rate matrices
  • Product pricing & pricing categories
SilvERP Inventory screen

Inventory

The single source of truth for every gram. Approved receipts credit, approved issues debit, transfers move — nothing else touches stock.

  • Receipts, issues, lots, serials & boxes
  • Cycle counts, reservations, consignment & returns
  • Stock register, ageing, valuation & optimisation
SilvERP Manufacturing screen

Manufacturing

Refining and fabrication on the floor: batches, jobs, lots and operations, weighing and assay — with yield, loss and recovery tracked to the milligram.

  • Live dashboard, shop floor & operator job queue
  • Batch & lot genealogy with custody chain
  • Deviations, CAPA & machine utilisation
SilvERP AI screen

AI Opt-in

A governed assistant over your own data: plain-language questions answered from live module data, every write confirmed by a person, every call audited. Self-hosted model, strictly opt-in.

  • Answers grounded in live module data
  • Same tenant, branch & role limits as the user
  • Self-hosted model; activity and usage logged
SilvERP Tools screen

Tools

Utilities for administrators: a data loader with validated load runs, bulk updates under approval, background jobs, data-integrity checks and an audit explorer.

  • Data loader & extract with load runs
  • Bulk updates with approval
  • Jobs, integrity checks & audit explorer

Value & Finance

SilvERP Maintenance screen

Maintenance

Keep furnaces, balances and XRF instruments honest: work orders, preventive schedules, calibration, permits and safety checklists, failure and downtime analysis.

  • Work orders, permits & safety checklists
  • Preventive schedules & calibration
  • Failure, downtime & reliability analytics
SilvERP Contracts screen

Contracts

The contract lifecycle for purchase and sale agreements: intake, templates, a clause library and playbooks, document assembly, approvals, trackers and expiry alerts.

  • Clause library, templates & playbooks
  • Intake requests & document assembly
  • Trackers, expiry & compliance reports
SilvERP Finance screen

Finance

Accounting for businesses whose balances are in money and in metal: general ledger with period and year-end close, payables, receivables, fixed assets, bank reconciliation and e-invoicing.

  • GL with period close, revaluation & consolidation
  • AP payment runs, AR collections & credit exposure
  • Bank reconciliation, fixed assets & e-invoicing
SilvERP Digital screen

Digital

Digital metal as a product: customer metal accounts, buy, sell and transfer, redemption into physical metal, metal deposits and loans, and Sharia-compliant gold — reconciled against the vault.

  • Metal accounts, portfolio 360 & live prices
  • Redemption, metal deposits & metal loans
  • Sharia gold certificates & vault reconciliation

Operations

SilvERP Order Management screen

Order Management

One order desk for sale, purchase, transfer, production, refining and vault-service orders — with a control tower, a live dashboard and approval rules.

  • Sale, purchase, transfer & refining orders
  • Control tower & live dashboard
  • Approval rules & statutory configuration
SilvERP Compliance screen

Compliance

Governance, risk and monitoring in one place: frameworks, policies and controls, risk and audit, transaction monitoring, segregation-of-duties rules, supply-chain checks and training.

  • Frameworks, policies, controls & control tests
  • Transaction monitoring & suspicious-activity cases
  • SoD rules, supply-chain checks & training
SilvERP Shipping screen

Shipping

Shipments raised from orders: carrier and tracking, declared value, HS code and customs references — from dispatch to proof of delivery.

  • Shipments linked to their source order
  • Carrier, tracking & customs references
  • Dispatch to proof of delivery

Growth & Support

SilvERP Purchasing screen

Purchasing

From requisition to invoice: RFQs and auctions, supplier management and catalogues, purchase orders, goods receipts and inspections, invoice matching and budgets.

  • Requisitions, RFQ events & auctions
  • POs, receipts, inspections & invoice matching
  • Budgets, spend analytics & anomaly detection
SilvERP Portal screen

Portal

Self-service for your customers and partners: a branded web app and mobile app for registration, quotes, orders, support and live prices — run from one admin console.

  • Branded customer web & mobile app
  • Registrations, quotes & support
  • Price ticker, order limits, SSO & two-factor
SilvERP CRM screen

CRM

Know every jeweller, dealer and walk-in: leads, opportunities and accounts, plus a KYC onboarding workbench with screenings, document checks, SLAs and periodic reviews.

  • Leads, opportunities, territories & forecasts
  • KYC onboarding queue, screenings & IDV policy
  • Activities, communications & periodic reviews
SilvERP Laboratory screen

Laboratory

Assay and quality testing end to end: analysis requests, samples and lots, fire assay, test methods and specifications, out-of-spec investigations and certificates of analysis.

  • Fire assay, test methods & specifications
  • Out-of-spec investigations & stability studies
  • Certificates of analysis with e-signature
SilvERP Retail screen

Retail

The jewellery counter, end to end: rate-locked sales, buyback, assay, job work, refinery consignments and gram-based metal accounts — with offline POS and Business Central integration.

  • Sales & buyback with live rate locking
  • Job work, assay & refinery consignment
  • Metal accounts, offline POS & BC integration
SilvERP CTRM screen

CTRM

Commodity trading risk management: position books and limits, hedge designations, mark-to-market and P&L attribution, VaR and stress testing, credit limits and collateral.

  • Positions, limits & hedge designations
  • MTM, P&L attribution, VaR & stress
  • Credit limits, netting & collateral
SilvERP Trading screen

Trading

The metal desk: deal tickets, order and trade blotters, pricing with spreads and premiums, auctions, auto-hedging, positions and settlements — fed by market-data feeds.

  • Deal tickets, order & trade blotters
  • Pricing, spreads, premiums & auto-hedge
  • Market-data feeds & liquidity providers
SilvERP HRMS screen

HRMS

People operations from hire to retire: recruitment and onboarding, employee lifecycle, payroll, loans and benefits, attendance, expenses and helpdesk, with employee and manager self-service.

  • Recruitment, onboarding & probation
  • Payroll, loans, benefits & settlements
  • Attendance, expenses & self-service